Personalisation

An introduction to personalisation

Personalisation is an approach to health and social care which puts the person first and their condition second. It recognises people’s own expertise by reinforcing the idea that individuals are best placed to identify their own needs and the most effective ways in which these needs can be met.

Personalisation is not a new idea, but it is a relatively new term. In order to explore what personalisation means in Norfolk and Waveney the SWIFT Team has produced a booklet and short film. We encourage you to take a look at the booklet for further understanding of initiatives taking place in Norfolk and Waveney:

• “The person first, the condition second”: An introduction to personalisation

The short film is a powerful illustration of how personalisation translates into everyday life for a variety of people across Norfolk:

 The above video is also available on YouTube.

The film version below has subtitles:

 The above video is also available on YouTube.

After looking at the booklet and film you may wish to explore personalisation further, so we have produced a list of resources that relate to the areas covered in the ‘Introduction to Personalisation’.

With thanks to Sandie, Arthur, Mike, Charlie, Sue, Spencer, Christine, Phil, Jane, Pat, Amanda, Judy, Celia and the Norfolk Coalition of Disabled People for creating this guide and film.